Unrecognised transactions account for at least 10% of all bank queries. Each transaction dispute launches a complex chargeback investigation that takes the bank 3 to 6 months to resolve and costs approximately US$100 per investigation.
Calculate ROIObliterate confusing transaction codes and opt for clear, informative transaction feeds instead, with recognisable merchant names, logos, categories and locations.
This one simple change can prevent chargeback inquiries by up to 40%, saving an average bank with 4 million queries a year up to US$16 million a year.
Be the bank that empowers customers to understand their finances.
Obliterate confusing transaction descriptions and opt for clear, informative transaction feeds instead, with recognisable merchant names, logos, categories and locations.
Giving your customers instant clarity on their spending can prevent chargeback inquiries by up to 40%, saving a bank with 4 million queries a year up to US$16 million a year.
Be the bank that empowers customers to understand their finances.
Obliterate confusing transaction descriptions and opt for clear, informative transaction feeds instead, with recognisable merchant names, logos, categories and locations.
Giving your customers instant clarity on their spending can prevent chargeback inquiries by up to 40%, saving a bank with 4 million queries a year up to US$16 million a year.